Listening Fundamental #1—
Attending to Nonverbal Behaviors

Face-to-Face Communication—What is Conveyed through

Words spoken______%   Tone of voice_____%     Body language_____%

When you listen non verbally, you send silent, but powerful, messages to the speaker about your interest in him or her and what he or she is saying. Your nonverbal behaviors tell the speaker to keep talking, to be cautious, or to stop talking.

The primary reasons for paying attention to nonverbal behaviors are to:

  1. Be sensitive to what your nonverbal behaviors are saying
  2. Become aware of the clues others provide us, nonverbally, about their frame of mind.
  3. Show interest

Virtual Conversations

Virtual conversations are trickier. How do we listen, nonverbally, when we are not communicating face-to-face?

 

Deeper Dive             Video 2.1.2 Understanding Your Own Non Verbals

Application Activity: Request a colleague you are working with to send you a Goal or Task from the LeadershipGenius App. During your next One on One meeting with them, focus on their Non Verbals as related to the goal or task they are working on. Be sure to attend to your own Non Verbals as you listen to their current needs in relation to the goal or task