1.0.2 LeadershipGenius Listening Learning Objectives

Learning Objectives

Purpose

To teach people how to listen effectively in order to promote open communication, build trust, and encourage self-reliant problem solving.

Outcomes

• Check the outcomes that you want to focus on… Understand and demonstrate the five fundamentals of effective listening.
• Use nonverbal behavior to show your interest in what others are saying
• Ask questions to encourage others to communicate and to demonstrate that you are listening
• Acknowledge the emotion behind what you are hearing
• Display your understanding of what has been said by restating what you heard
• Confirm what has been said over a period of time by recapping the discussion
• Describe and appreciate how the five fundamentals of effective listening are used differently across the four SLII Leadership Styles to develop others
• Understand that you can choose to listen for different things in a conversation Experience what it feels like to be effectively listened to