Listening Fundamental #2—
Asking Questions

As a listener, you do not want to use questions to interrogate or to control a conversation. You want to use them to help the other person move forward so that he or she gains insight into his or her emotions, intentions, or thinking. By asking questions, you facilitate self-reflection and self-reliant problem solving.

Different types of questions—open-ended, clarifying, prompting, close-ended, and leading questions—have different purposes.

*Note: The Game Plan refers to the Application Activity

 

Deeper Dive             Video 2.2.2 The Two Types of Listening Questions

Application Activity: Request a colleague you are working with to send you a Goal or Task from the LeadershipGenius App. During your next One on One meeting with them, Ask Questions as related to the goal or task they are working on. Be sure to attend to ask more leading, prompting and potentially closed end questions if the individual needs higher amounts of direction. Ask more clarifying and open-ended questions when an individual needs higher amounts of support.